Reference

What You Need to Know Before You Join

Using 788bte means you accept the terms set out here — including who is eligible to open an account and what rules govern how the platform operates in your region.

Eligibility by local lawJurisdiction-dependent accessAccount holder responsibilitiesbKash, Nagad, Rocket within policyContact us for legal queries
788bte What You Need to Know Before You Join
LEGAL CONTACT

Reach Us With Your Legal Questions

If you have a question about how these terms apply to your account, or you need to raise a legal concern, our support team is available through the channels below. For account-specific queries — such as a suspended wallet or a disputed transaction via Nagad or Rocket — use live chat for the fastest path to a resolution. Email is available for formal written correspondence.

Team online

Live Chat

Reach the support team directly through the live chat widget in your account. Suitable for account questions, wallet disputes, and eligibility queries.

Email Support

Send formal legal correspondence or documentation requests to our support email. Allow reasonable time for a written response from our team.

Account Help Centre

The help centre inside your account covers common legal and policy topics, including how bKash deposits are processed and what identity checks apply.

ACCOUNT SECURITY

How We Protect Your Data and Account

Your account security and personal data are handled with care. We collect only what is necessary to operate your account and process transactions through payment rails like bKash, Nagad, and Rocket. Data is not sold to third parties. You can request a copy of the information we hold about you, or ask us to correct it, by contacting our support team directly. Account access is protected at the session level, and we log activity to detect any unusual patterns.

Data Retention

We keep your account data for as long as required by applicable law and our internal policy. You can request deletion or correction through the support email.

Cookie Use

Cookies help us keep your session active and remember your preferences across devices. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected with session-level security. We recommend using a strong password and never sharing your login details with anyone else.

Your Rights

You have the right to access, correct, or query the data we hold. Raise a request through live chat or email and we will respond within a reasonable timeframe.

Common Questions About Our Legal Terms

These are the questions we get asked most about eligibility, account rules, and how our terms apply to your use of 788bte. If your question is not covered here, contact our support team through live chat or email.

Access and eligibility depend entirely on your local law and eligible region. We do not confirm legality in any specific jurisdiction — you are responsible for checking local regulations before opening an account.

If we detect that your account was opened from a region where access is not permitted, we may suspend the account and withhold pending transactions, in line with our legal terms.

Payment processing via bKash, Nagad, or Rocket is subject to both our terms and the financial regulations in your region. Using a local wallet does not override eligibility rules set by local law.

Contact our support team by email with your account details and a clear request. We will verify your identity and respond with the relevant data within a reasonable timeframe.

Reach out through live chat or email with your account information. Our team will review the suspension reason and let you know what documentation, if any, is required to resolve it.

We communicate significant changes through the platform — you may see a notification when you log in. Continued use after an update means you accept the revised terms as posted.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.